CONTACT US
We strive to make your shopping experience with us enjoyable and convenient as possible. The most reliable way of contacting us and receiving customer support is by emailing us at theivorysuite@gmail.com. All returns and exchanges must be handled by emailing us at theivorysuite@gmail.com. Be sure to provide your 3-digit order number to ensure that we can find your order in our system. To view our return and exchange policy, please click here.
Important Note: Please add theivorysuite@gmail.com to your address book to insure that you receive email correctly from us. We cannot be responsible or liable for any emails not received due to spam and junk mail filters.
If you do need to contact us by phone, please call 626-799-2991.
The Ivory Suite
803 Meridian Avenue
South Pasadena, CA 91030
phone: 626.799.2991 fax: 888.315.7123
email: theivorysuite@gmail.com
Please click here to view our Customer Support and FAQs page.